At Steelium Infra Agni Sewa, we strive to provide high-quality services in fire safety, infrastructure, and engineering solutions. This Refund & Cancellation Policy explains the conditions under which cancellations and refunds may be considered.
Our company provides customized, project-based services including Fire Fighting Systems, HVAC Solutions, Fabrication, Interior, and Facade works. Since each project is designed specifically according to client requirements, refunds are limited and subject to the terms outlined below.
Clients may request cancellation of a service only before project execution or material procurement has started. Cancellation requests must be made in writing through our official communication channels.
Refunds will be considered only if:
Refunds will not be issued if:
If a refund is approved, the amount will be processed within 7–10 working days after verification. Refunds will be made using the same payment method used at the time of booking or as mutually agreed.
Any advance or booking amount paid is generally non-refundable unless otherwise stated in the signed agreement or quotation.
In case of any dispute regarding service quality, delays, or scope of work, both parties agree to attempt resolution through discussion and mutual agreement before considering legal action.
Steelium Infra Agni Sewa reserves the right to update or modify this Refund Policy at any time without prior notice. The latest version will always be available on our website.
By availing our services, you acknowledge that you have read and understood this Refund & Cancellation Policy.